Now Taking Retreat Bookings for 2027

Old Rectory House Retreats

Terms & Conditions​

 

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Introduction​

 

These terms and conditions apply to all retreat bookings and retreats held at Old Rectory House Somerset. By making a booking, you agree to abide by these terms and conditions. As the retreat host, you are also responsible for ensuring that all your guests are made aware of and comply with these terms and conditions and our Rules and Safety Disclaimer throughout their stay.

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Payment Terms

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Payment can be made either by debit/credit cards or bank transfer. Payment is taken in two instalments. We require a 20% non-refundable deposit when booking to secure your dates. The final balance of 80% is payable 1 month before your retreat. Failure to make any of the payments on time may result in the cancellation of your retreat.

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Guest Numbers

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Our price includes up to 14 guests, including the host. 14 is the maximum number we allow on our site. Our facilities are designed for this number and we feel if the group is any larger, it compromises the guests's experience. The only exception is if you are using a private chef who is sleeping offsite.​

 

Arrival/Departure Time

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You can arrive/depart anytime between 11am-3pm. Whatever time you choose to arrive, check-out time will be the same. So if you’d like an earlier 11am arrival, check-out time will be 11am. Most hosts opt for a mid afternoon time. All guests must depart by 3pm latest on check-out day. Hosts are welcome to arrive up to 2 hours early to prepare.​

 

Retreat Information

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We will request retreat information in the lead up to your retreat around the same time the final invoice is due. This will ask for details such as guest numbers, bed layouts, dietary requirements, itinerary etc.

 

Retreat Catering

 

You have the option to book a private chef or self-cater for your retreat. Please see the catering page on our website for full details.

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What We Provide​

 

We do our very best to provide everything your guests need for a lovely, comfortable stay. Each guest is provided with a bath towel, pool towel, poncho robe, flannel and hot water bottle, with luxury Bramley toiletries provided in all bathrooms. Tea, coffee and milk are all included in the price of your retreat, as are all the logs needed for the hot tubs and wood-burners. We take pride in providing lots of thoughtful little touches to make everyone's stay as special as possible.​

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Guest Amenities & Consumables​

 

We are a small independent business, not a large hotel chain, so we kindly ask that guests respect the amenities and supplies we provide. All towels, robes, hot water bottles, toiletries and other supplies are provided for use during your stay and must not be taken home. Any items removed from the property will unfortunately need to be charged for at full retail price. Thank you for your understanding!

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What To Expect From Us On Your Retreat​

 

We will be here to greet you and show you around and explain how everything works. We will have all the facilities including the pool, woodland spa, fire pit ready for your pre-arranged times. If there are any emergencies or something is not working, there will always be someone on hand to help. If we do need to go out at some point we will let you know and our phones will always be on. We don't clean, empty bins, wash up etc during a retreat. This is the hosts responsibility. Often hosts bring a friend/helper which is worth considering if you are hosting on your own and concerned about the workload.

You can see full details of what is included and what what jobs we do for you and what responsibilities sit with you as the retreat host on this page on our website.

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Retreat Facilities​

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We will prepare all the facilities and have them ready for the agreed times. Please see this page on our website for full details surrounding this.

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Retreat Extras​

 

We can offer a whole range of extras for your retreat including spa treatments/treatment room hire, wellbeing activities (yoga, Pilates, meditation, crafting workshops, sound baths, and contrast therapy workshops), additional sauna sessions and more. See the retreat extras page for full details.

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Wood Burners

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All wood burners (wellbeing studio, retreat cottage and shepherd huts) will be set up and ready to light with a supply of logs, kindling and firelighters next to it. If you want to use them again it is your responsibility to rebuild the fire. If you need extra logs, please let us know and we will restock the pile.

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Pool House Honesty Shop

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Our pantry shop stocks a variety of snacks and drinks which your guests can purchase. They can set up a tab on the IOU sheets provided and settle up at the end.

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Shepherd Huts

 

Our shepherd require a bit of explanation such as pulling down the bed, lighting the hot tub, wood burner etc. This can all be seen in our shepherd huts check-in video which you can see here. It is the hosts responsibility to ensure any guests staying in one of our huts receive this video and view it.

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Parking/Travel

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We can offer free, off street parking for all your guests. If your guests are travelling by train, our nearest station in Taunton where they can get a taxi.

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Items Left Behind

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We regularly receive enquiries from guests who have left belongings behind after a retreat, often from several guests within the same group. We're always happy to look for missing items, although unfortunately we can't guarantee that we'll be able to find them. Due to our rural location, the lack of a nearby post office and the time involved, we're unable to post forgotten belongings back to guests ourselves. However, if we do find an item, we're very happy to package it up ready for collection, which guests can arrange themselves. Royal Mail's collection service is usually the easiest option.

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Wi-Fi

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We have Wi-Fi networks in all the accommodations and communal areas. They all have the password : oldrectory

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Accessibility

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We have done our best to make our whole site as accessible as possible including installing pathways to all the accommodations and facilities. However, due to the undulating nature of the ground there are some steps and slopes to negotiate. If any of your guests have mobility issues we would recommend they stay in the cottage and not the shepherd huts.​​

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Cancellation

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Old Rectory House reserves the right to cancel any retreat booking in the event of unforeseen circumstances. In the unlikely event of cancellation, we will provide as much notice as possible and issue a full refund of any deposits or other payments made to Old Rectory House in respect of the booking.

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As retreats are typically booked well in advance, often over a year ahead, these Terms and Conditions are subject to change. Should any significant amendments occur, we will contact you directly to discuss them. Our commitment is to ensuring your group enjoys an exceptional experience; therefore, any alterations will only ever be made when necessary, and we will always provide a suitable alternative. We are continually enhancing and upgrading our facilities, and we know that you and your guests will love your time here.